Section 16 Manual

3.0 Applications by E Mail or Fax

Where a fee is payable the Office does not recommend the making of applications for review by fax or e mail. As mentioned earlier, an application for review is deemed not to have been made until the correct fee has been paid in full. The Office does not at present accept payment by electronic means.

Where no fee is payable, applications for review may be made by FAX or by E MAIL subject to the following conditions:

3.1 ALL applications should make clear the basis upon which no fee is payable (see information on fees payable above).

3.2 Where a review application by FAX is received by the Office outside of office hours, it will be deemed to have been received on the next day on which the Office is open. For example, a review application by fax actually arriving at the Office's fax machine on a Friday evening at 7.30 p.m. will be treated as having been received on the following Monday morning (except where the Monday is a Bank Holiday in which case it will be treated as having been received on the Tuesday morning).

3.3 Applications for review which are made by E MAIL are valid only if made in plain text format to info@oic.ie - applications sent to the e mail addresses of individual staff members are not valid.

3.4 Applications for review sent by E MAIL should be entitled "Application for Review" and should identify the public body in question.

3.5 E MAIL applications will only be deemed to have been received by this Office when the e mail has been actually opened in the Office and has been acknowledged to the sender. Until the e mail has been acknowledged, the e mail is not deemed to have been received by the Office. ( E Mails received in the Office are accessed on a daily basis).

3.6 Where an E MAIL application for review is received by the Office outside of office hours, it will be opened on the next working day and will be acknowledged to the sender on that day. The application will be deemed to have been received only when the acknowledgement has been made to the sender.

3.7 Please note that a notification to the sender of an E MAIL application via the "return receipt" or "delivery report" system does not guarantee that the e mail application has been actually received in this Office.

3.8 This Office cannot guarantee the confidentiality of any communications sent by E MAIL.

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